Privacy Policy
Effective Date: 8th February 2025
Repuify ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.repuify.com use our services, or interact with our business. Please read this policy carefully to understand our views and practices regarding your personal data.
Who We Are
Repuify is operated by Sean Higgins, a sole trader based in the UK. As the data controller, we are responsible for how your personal data is collected, used, and protected.
Information We Collect
We may collect and process the following information:
- Personal Information: Name, email address, phone number, and business details when you sign up for our services.
- Billing Information: Payment details for subscriptions and transactions via Stripe.
- Customer Information: Contact details of customers provided by our clients for review requests and business automation.
- Technical Data: IP address, browser type, device details, and cookies when you visit our website.
- Communication Data: Messages exchanged with us via email, SMS, WhatsApp, or other platforms.
Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases for processing personal data:
- Consent: When you explicitly agree to receive marketing communications or provide information for specific services.
- Legitimate Interest: To provide and improve our services, manage customer relationships, and send review requests on behalf of our clients.
How We Use Your Information
We use the information we collect to:
- Provide, manage, and improve our reputation management services.
- Automate customer review requests via SMS, email, and WhatsApp.
- Monitor and analyze business performance through customer feedback.
- Process payments and manage subscriptions.
- Ensure compliance with legal and regulatory obligations.
- Communicate with clients regarding updates, support, and marketing offers (with consent).
How We Share Your Information
We do not sell or rent your personal information. However, we may share it with:
- Service Providers: Third-party platforms such as Go High Level, Make.com, SMS gateways, and Stripe to facilitate our services.
- Legal Compliance: If required by law, we may disclose your information to authorities or regulatory bodies.
- Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.
International Data Transfers
Some of our service providers (e.g., Go High Level, Make.com, Stripe) process data outside the UK. We ensure that any international transfers comply with UK GDPR by using appropriate safeguards, such as standard contractual clauses.
Data Retention
We retain personal data only for as long as necessary to provide our services and fulfill legal obligations. Once no longer required, we securely delete or anonymize the data.
Your Rights & Choices
Under UK GDPR, you have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict processing of your data.
- Withdraw consent for marketing communications.
- Request data portability where applicable.
To exercise these rights, contact us at [email protected].
Data Security
We implement security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
Your Choices
- Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails.
- Cookies: Most web browsers accept cookies by default, but you can modify your browser settings to decline cookies if preferred.
Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on our website, and where appropriate, notified via email.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
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This policy was last updated on 8th February 2025.
